Privacy Policy

Last Updated: April 23, 2026

At Samvexa (a unit of Samvexa Tech Solutions), we are committed to protecting your business and customer data with industry-standard security.

Information We Collect

• Business Profile: Name, Email, Phone Number, and Udyam/GST registration details.
• Messaging Metadata: Data required by the Meta Graph API to route and deliver WhatsApp messages.
• Operational Data: Usage logs and performance metrics to improve AI response accuracy.

How We Use Data

• To facilitate automated messaging and API integrations.
• To manage WhatsApp Business Account (WABA) configurations.
• To ensure compliance with the Digital Personal Data Protection (DPDP) Act.

Data Sharing & Disclosure

We do not sell, rent, or trade your data. Information is only shared with Meta Platforms, Inc. as strictly required to provide WhatsApp messaging services. We may disclose data if required by Indian law enforcement.

Data Security & Protection

We implement SSL encryption and secure server protocols. As a Data Processor, we maintain strict access controls to protect the confidentiality of your customer communications.

User Responsibility

You are responsible for obtaining and maintaining valid user consent for all communications sent via Samvexa, in accordance with applicable data protection laws.

Contact Information

Samvexa Tech Solutions
Proprietor: Harshad Ashok Neve
Address: House no. 32, Sonichha wadi, Jamner road, Bhusawal, Maharashtra - 425201
📞 +91 8857082909
✉️ contact@samvexa.com